tj777 Privacy Policy

1. Introduction

tj777 ("we", "our", or "platform") operates a safe and reliable online casino and betting platform for players in Bangladesh. This Privacy Policy ("Policy") describes what information we collect from users ("you" or "user") of our website tj777.lat, how that information is used, and how we keep it secure.

By using our platform, you are considered to have agreed to the terms described in this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our platform.

tj777 believes that personal privacy is a fundamental right. That is why we handle your information with the highest level of care and diligence. This Privacy Policy has been prepared in accordance with international data protection standards.

2. Information Collection

We may collect your information in various ways. The categories of that information are described in detail below.

2.1 Registration and Account Information

When you create an account or log in to tj777, we may collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• Mobile number
• Preferred payment method (bKash, Nagad, Rocket, Upay)
• Account password (stored in encrypted form)

2.2 Financial Transaction Information

During deposits, withdrawals, and other financial activities, we collect necessary transaction-related information. This includes payment amounts, transaction times, and payment method identifiers (such as bKash or Nagad numbers). Complete bank or mobile banking account details are not stored on our servers.

2.3 Automatically Collected Information

When you visit our website, certain information may be collected automatically:

• IP address and approximate location
• Browser type and version
• Device type (mobile, tablet, desktop)
• Page visit history and time spent on the site
• Referrer URL (which site you came from)
• Cookies and session data (see Section 5)

2.4 Gaming Activity Information

Your gaming activity on our platform — such as which games you played, bet amounts, and win/loss history — is recorded for the purpose of ensuring responsible gaming and preventing fraud.

3. Purpose of Information Use

tj777 uses collected information for the following purposes:

• Account Management: To create, maintain, and secure your account.
• Service Delivery: To provide gaming services, bonuses, promotions, and applicable offers.
• Financial Transaction Processing: To process deposit and withdrawal requests.
• Identity Verification: To complete age verification and the KYC (Know Your Customer) process.
• Customer Support: To resolve your issues via live chat and email.
• Security and Fraud Prevention: To detect unusual activity and keep your account secure.
• Responsible Gaming: To identify patterns of excessive gaming and provide necessary support.
• Legal Compliance: To comply with applicable laws and regulations.
• Platform Improvement: To analyze user experience and improve service quality.

4. Sharing Information with Third Parties

tj777 never sells your personal information. However, in certain circumstances we may share limited information with trusted third parties:

4.1 Payment Processors

Payment service providers such as bKash, Nagad, Rocket, and Upay receive the minimum information necessary to process transactions. These service providers are governed by their own privacy policies.

4.2 Technology and Security Partners

To ensure platform security and prevent fraud, we work with specialist technology service providers. They may use the information only to fulfill their contractual obligations.

4.3 Legal Disclosure

If a court or law enforcement authority issues a valid order or directive, we are required to provide the necessary information in compliance with applicable law. In such circumstances, we will endeavor to notify you to the extent legally permissible.

4.3 Game Providers

Our game providers — including Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, NetEnt, Microgaming, and Ezugi — may receive specific session information to deliver gaming services. Your full personal identity is not shared with them.

7. Your Rights

As a tj777 user, you have the following rights over your own information:

7.1 Right of Access

You have the right to know what information we hold about you. You may request a copy of this information via live chat or email.

7.2 Right to Rectification

If your personal information contains any errors or is incomplete, you may request a correction. Information can be updated directly through account settings or through our customer support team.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations, ongoing disputes, or other legitimate reasons, we may be required to retain certain information for a specified period.

7.4 Right to Restrict Processing

You may request that the use of your information be limited for specific purposes, such as stopping marketing communications.

7.5 Right to Lodge a Complaint

If you believe your privacy rights have been violated, please contact us first. We will endeavor to resolve your complaint promptly and effectively.

8. Account Verification (KYC)

tj777 conducts a KYC (Know Your Customer) process to prevent fraud, comply with anti-money laundering regulations, and verify user age and identity.

8.1 Documents Required for KYC

• Copy of National ID Card (NID) or passport
• Recent photograph (where applicable)
• Recent utility bill or bank statement as proof of address
• Proof of ownership of the payment method

8.2 Document Security

All documents submitted for KYC verification are stored in encrypted form on secure servers. These documents can only be accessed by authorized personnel and are used solely for verification purposes.